We know our customers are well-travelled and have experienced, and expect, a high level of service on an international level. However, we also know that a number of local car rental companies – be they local companies, or local companies affiliated with international brands, often fail to meet these expectations by not providing the basics – reliability, honesty, and commitment to promises made.
Our clients should expect us to meet these expectations, with a friendly and efficient team that is keen to offer personalized service. Our ultimate aim is to go over-and-beyond our customers’ expectations, raising the bar for customer service while continuing to offer great value to our customers.
Reliability, commitment and honesty are the bywords that we want to associate with ourselves. Our aim is to provide our customers with the best customer service experience possible while continuing to offer great value.
Unlike others, we have stringent quality control procedures for the maintenance and upkeep of our fleet. We offer a wide variety of vehicles in our fleet, and all of our vehicles undergo regular inspections by a team of mechanics who are qualified and highly competent.
We strive to provide the highest level of customer satisfaction through our products and services by being consistent in our delivery, while providing our customers with a wide variety of rental and leasing options.
Your satisfaction is our success, and we endeavor to deal with our customers with the utmost honesty, integrity and efficiency, to make your experience with us a pleasant one!
Our team is the most critical driver of our success – a happy team leads to happy customers. As such, we treat all our team members from top to bottom with the respect they deserve. Our team works hard to satisfy our customers, and our management team works hard to make sure that our team is taken care of.
We aim to reduce waste by investigating energy efficiency practices in our offices and using electronic communication over paper wherever possible.
As one of the leading brands in the industry, CARLEASE prides itself on the professionals that serve its customers. Our team hails from all over the world, stretching from Europe, the Middle East, South East Asia and the Far East.
The Managing Director Mr. Aswini K Borkotoky has over 25 years of experience in running some of the biggest companies in the region within the sector. CARLEASE is a success story that is growing bigger by the day.